Bloop
Type
School Project
Role:
Industry
Healthcare
UX Research & UX Design
Research: Designed user interview protocol and held 2 one-on-one interviews with target users.
Design: Created wireframe, hi-fi prototype and team design library.
Overview
In the United State,
adults diagnosed with a mental illness or disorder at some point in their lifetime.
Americans say it’s a big problem that there aren’t enough mental health care providers
adults got mental health treatment in 2021, up from about 19% in 2019.
American say insurers not covering mental health the way they do physical health is a significant concern
Social Prescribing fills in the healthcare treatment gaps!
Through connecting patients to a range of non-clinical services in the community, social prescribing improve their health and well-being. So...
How might we make social prescribing more accessible to the general public?
"
"
Persona
Through 50+survey and 5 target user interview, we noticed the remarkable rate of mental issue happening amount the Gen Z and Millennials.
In all, users needs...
Having accessible and free events to help stabilize their mental status.
Having multiple type of events to help people with different personality.
Learning more knowledge about different mental issue and self-regulation
In response to these three primary requirements, we opted to develop an app centered on local events to facilitate social prescribing. The app will prioritize various event discovery and incorporate articles and media for self-improvement. We believe that this app will offer valuable assistance to this demographic at no cost.
Application Architecture
To make the design process more organized, we first created a rough application architecture.
Based on the application structure, wireframe and first round Hi-fi prototype are created for rapid user testing.
User Testing & Iteration
We conduct five user tests to gauge user perceptions of our design, gathering feedback to create a user journey map for evaluation.
However...
Design is not a linear process
Following user testing, we observed complaints regarding the bookmark function. Originally, we included both "saved" and "bookmarked" pages under events and resources, respectively. Users found this confusing due to the differing names and icons, despite serving the same purpose.
Therefore, we have opted to refine the architecture by introducing a unified "save" page, ensuring consistency across the application and iterate the design accordingly.
Final Design
01
Onboarding
Search for existed interests
Selected interests are highlighted
Search for existed interests
Edite profile
Customize your own interest
02
Select Interests
03
Home
04
Register events
Search through
tags
05
Resources
06
Post-event reflection
Design System
COLOR
PRIMARY
SECONDARY
TYPOGRAPHY
Nunito
ABCDEFGHIJKLMNOPQRSTUVWXYZ
abcdefghijklmnopqrstuvwxyz 1234567890
ELEMENTS
Reflection
I learned to let users think loudly through the user testing stage as the spontaneous reactions can convey the most direct feelings and emotions from users. Those are the most valuable feedback designers can get.
What I would change: I would want to create a more detailed wireframe or add a paper prototype stage as the event reflection and bookmark functions are fully built during the first hi-fi prototype stage and experienced major changes after the user testing.
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